Open
3
Acknowledged
1
P1 Active
1
Resolved Today
0
Requires Action
3 active| Severity | Alert Name | Scope | Triggered | Condition | Tenants Affected | Actions |
|---|---|---|---|---|---|---|
| P1 Critical | STT Provider Latency Spike | Platform-wide | 04/26/2026 08:12 | STT Latency > 200ms for 15 min | ||
| P2 Warning | LLM Error Rate Elevated | Platform-wide | 04/26/2026 07:45 | LLM Error Rate > 5% for 30 min | ||
| P2 Warning | Bot Completion Rate Drop | Axis Bank Digital | 04/26/2026 06:30 | Bot Completion Rate < 60% for 1 hr | Axis Bank Digital |
| Severity | Alert Name | Scope | Triggered | Condition | Tenants Affected | |
|---|---|---|---|---|---|---|
| P3 Info | Fallback Rate Elevated | FinTech India | 04/26/2026 05:00 | Fallback Rate > 25% for 1 hr | FinTech India |
Alert History
| Alert Name | Scope | Fired At | Resolved At | Resolution Type | MTTR | Linked Incident |
|---|---|---|---|---|---|---|
| STT Provider Latency Spike | Platform-wide | 04/26/2026 08:12 | Still Active | Escalated to Incident | — | |
| LLM Error Rate Elevated | Platform-wide | 04/26/2026 07:45 | Still Active | Escalated to Incident | — | |
| Storage Uptime < 99% | Platform-wide | 04/25/2026 14:00 | 04/25/2026 16:00 | Escalated to Incident | 2h 00m | |
| TTS Latency > 500ms | Platform-wide | 04/24/2026 11:00 | 04/24/2026 11:45 | Auto-resolved | 45m | — |
| Fallback Rate Elevated | Tenant | 04/23/2026 09:00 | 04/23/2026 09:15 | Suppressed | 15m | — |