Active Alerts
3
Warnings
2
Alert Rules
11
Resolved Today
7
Disconnect Rate > 15%
criticalActive for 11 minAgent: Credit Card Upsell
Metric
Disconnect Rate
Current Value
18.4%
Threshold
> 15%
Channel
Email + WhatsApp
Triggered 18:28:04
QA Score < 70
criticalActive for 8 minAgent: Product Survey — BFSI
Metric
QA Score
Current Value
68
Threshold
< 70
Channel
Triggered 18:31:17
LLM Latency > 500ms
warningActive for 24 minAgent: Lead Qualify — Pan India
Metric
LLM Latency
Current Value
541ms
Threshold
> 500ms
Channel
Triggered 18:14:52
Connect Rate < 75%
warningActive for 34 minAgent: Lead Qualify — Pan India
Metric
Connect Rate
Current Value
74.8%
Threshold
< 75%
Channel
Triggered 18:05:30
Concurrency > 85%
warningActive for 41 minAgent: All Agents
Metric
Concurrent Calls
Current Value
247 / 400 (61.8%)
Threshold
> 85%
Channel
Webhook
Triggered 17:58:11